Success with Compass!
- .: PRODUCT (1)
- .: PRODUCT (2)
- .: PRODUCT (3)
- .: TRAINING (1)
- .: TRAINING (2)
- .: SUPPORT (1)
- .: SUPPORT (2)
- .: MAGAZINE ARTICLES / CASE STUDIES
“Compass continues to be an intricate part of our overall success including growing our sales and MPS business! I couldn’t imagine running a sales force in today’s competitive environment without it. Their industry experienced trainers and support staff are excellent and reliable” |
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Kevin Heitritter, President |
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“The new SHERPA design is visually stunning, more intuitive and the continually added features and functions make this a must have package for any dealership.” |
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Todd Fitzsimons, President |
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“Compass Sales Solutions has literally become our direction finder at Copy R for navigating the MPS waters. Generating quality R.O.I. reports and proposals has never been so easy! We are confident that SHERPA will take us even further into the vast opportunities offered by a quality MPS strategy.” |
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Brett Edmondson, President |
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“After just completing our Compass upgrade to SHERPA, we are extremely pleased with the product and Support. For our sales force to have such a powerful tool such as SHERPA, there is no reason that their sales and subsequent income should not increase. After working with another CRM product for over 10 years, converting to Compass was one of the best decisions we ever made.” |
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Sheila Hanrick, Director of Marketing and Sales Support |
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"Compass SHERPA is an amazing and unique program that truly enhances a company’s sales strategy. With Sherpa’s excellent new features and enhancements it does what its name implies; it is our Guide to Sales Success!" |
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Matt Burleson |
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“With the help of Compass we were able to capture more than 200,000 prints per month and bring in $100,000 in revenue on one deal by consolidating all of the customer’s equipment to 15 MFP’s.” |
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Jon Fehrman, Vice President |
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“Compass SHERPA is a user-friendly, comprehensive program that will drive our company to the next level. It helps us generate revenue that we otherwise would never be able to find.” |
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Angela Schauf |
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“The functionality and Design of the new Compass SHERPA product allows our Sales Team to close new opportunities that we wouldn’t otherwise be able to, resulting in higher revenues and profit margins!” |
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Chap Breard, CEO |
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“Compass is a state of the art product that assists us in winning new business as well as understanding our current customer’s situation.” |
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Curt Terry, Sales Manager |
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“In this tough economy, Compass continues to provide our sales froce with the cutting edge tools needed to continually stay ahead of the competition.” |
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Sam Pulino, President |
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“Compass was designed for exactly what we do. We moved from Microsoft CRM after making a $100,000 plus investment only to trash the work we had done over two years in Microsoft. We chose to make this move because the Compass had already accomplished what would have taken years to develop in Microsoft CRM.” |
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Tom Russell, President |
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“We use Compass’s TCO Analyzer and reports to perform work group recommendations for an account with over 1200 MFP’s and 6000 HP Laser Printers. To Date the contract has earned us $20 million in hardware sales and 250K a month in Service Revenue.” |
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“With the help of Compass Sherpa we were able to close a large and profitable opportunity with over 56 devices; Compass has proved to be a missing piece in maximizing profit in our deals” |
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Joel Smith, VP of Sales |
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“The Swenson Group has successfully used Compass to deferentiate ourselves in the market and bring more value to our customers, all while increasing our profits!” |
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Dean Swenson, President |
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“Compass Sherpa continues to be an instrumental part of our sales team’s success allowing us to accurately manage our sales pipeline and company forecast resulting in more new business!” |
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Max Razaqui, Branch General Manager |
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“10 Print Management sales in six months have brought me Sales Revenue of well over $200,000, and service revenue totaling $500,000 over the next 48 months that I otherwise would not have won! ” |
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“Within seven months of attending Compass MPS training and installing the product we have closed 5 large MPS deals generating 9 million in contracted clicks, while increasing service revenue $250,000 per year. This is in addition to the multiple high margin MFP’s sold because of Compass. We have never had a sales tool generate the returns Compass has.” |
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“We find the Compass Training Webinars extremely beneficial! The knowledgeable trainers provide detailed instruction on how to use and sell more with the product! All of our new hires attend the sessions as we have found these to be a valuable part of our Sales team’s success!” |
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Angela Schauf, Corporate Trainer/Marketing Coordinator |
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"The webinars that Compass provides are exceptional and well worth the time. I can't believe how much I learned in an hour. Unbelievable!" |
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Bob Milner, Vice President of Operations |
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“I would like to thank the team at Compass Sales Solutions for their outstanding work during our upgrade to Sherpa, a must have sales force automation package for any dealership! Within 30 days their team was able to install and train over 400 Sharp team members spread throughout 10 locations. We are very pleased with the Sherpa product and the excellent service we received from their entire support and training staff!” |
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Luis Gonzalez, Senior Vice President |
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“Your training staff has gone above and beyond to ensure that DTS users are comfortable with the Compass Software. The monthly training webinars have been very useful. We have a wide range of user levels with various expectations. Compass has assisted with keeping these people happy. The monthly webinars have been used as great reminders of "tips and tricks" for our Sales Team.” More >> |
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Mark Stokes, Vice President |
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“Thank you for the excellent training webinars! They have been essential to our Compass Success. They are readily available, informative and easy to follow. A tremendous tool for our Sales Team!” |
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Liz Zirnhelt, Vice President |
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"Compass is a vital tool in our Managed Print Services program. The training and support from their staff is the best we have ever seen from a software company. They get it." |
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Jason Johnson, Vice President |
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“Compass’ Training and Support staff is TOP KNOTCH. I receive immediate and effective resolution whenever needed, they go above and beyond without any hesitation!” |
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Jackie Luu, Help Desk Administrator |
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“The Admin training was more helpful than I could have imagined. I doubt that our company would have been able to take advantage of all of Compass’ benefits without it.” |
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Samantha Brodt , Director of Financial Services |
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“The team at Compass is incredible to work with! They are constantly improving and evolving their product to meet the expanding needs of our dealership and our customers. They always welcome our enhancement ideas which make us feel as if we are part of the "design team.” |
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Jennifer Hayden, I.T. Specialist |
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“We had custom development work and an extremely aggressive schedule for our Compass SHERPA Implementation. The Compass Support Team did a fantastic job by keeping the schedule for the entire Implementation of Compass SHERPA. Well done, and thanks heaps from Down Under.” |
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Frank Daugelat, Business Development Consultant |
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“I was impressed with the Compass Support’s wonderful troubleshooting skills and the ability to provide swift resolution.” |
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Chuck Chapman, Comp TIA CDIA+ Certified Professional |
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“I have been a long time customer of Compass and the Support staff continually impresses me with their knowledge and helpfulness. They take great excellent care of us!” |
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Barbara Isert, Operations Manager |
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“I was experiencing some difficulties with the exporting of meter reads from Fleetview into Compass on an 88 printer opportunity and called for help. Your support staff listened to my situation and worked with me via remote access to quickly rectify my issues. They were knowledgeable and helpful in not only fixing my past mistakes but helping me to understand some of the powerful tools Compass has to make future assessments easier. I look forward to calling with the news of my new account. Thank you for your great support! " |
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Mark Velapoldi, Director of Sales |
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“The Support I received from the Compass Support Team is amazing. They continue to go above and beyond!” |
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Marlon Simpson, Implementation Manager |
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“In today’s business world we all want to work with people who are pleasant, do what they say they will do, and show they are dedicated to their customers. That is very hard to find. The Compass team, from the top down to the bottom, exhibits these qualities. The entire support team is remarkable to work with. They follow through with their customers providing excellent service after the sale. Because of the hard work of the Compass support team the transition to Compass was seamless. The Compass software itself has been such a tremendous benefit to our entire team. We are able to streamline our sales order process with Compass. We love Compass and don’t want to do any of our daily tasks without it.” |
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Scott Woolfolk, VP/GM of Sales & Marketing |
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" I wanted to commend one of your employees. I have had the chance on several occasions to interact with various so called customer service/support individuals from many companies and many industries. I am rarely regularly impressed with the results. I had worked with TR several times and every time I call in or have one of my people call in he is always very helpful and not just helpful but has a spirit about him that makes me feel like he was genuinely wanting to help. So many times the people we talk to reps who have taken so many calls they become jaded and tired but that has never been the case with TR. Even in the few, very few, cases where we were not able to complete a task in a single call, I knew my request was being worked and I would not have to chase him down to get resolution. Please pass this to whomever would be interested, including potential customers. I am a Raving Fan! " |
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Tony Raymond, Director of Sales |
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Magazine Articles / Case Studies
“SHERPA as your Guide”
MPS Insights Magazine Article, Nov 2011|»
“Success with Compass”
Case Study by Datamax Micro, October 2011|»
“When it comes to Success, Choosing Partners with Industry Experience & Exceptional Training is Key” |»
ImageSource Magazine Article, April 2011
By: Katie Klick
“A Good Strategy is the Foundation for Managed Print Success” |»
Business Solutions Magazine Cover Story, March 2011
By: Sheldon Emil
“Sales Force Automation – Helping Dealerships increase the Bottom Line” |»
BTA Office Technology Magazine Article
By: Brent Hoskins
Customer Spotlight – CopyR - |»
ImageSource Magazine Cover Story, Nov 2010
By: Shawn Cashmark




















































