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We are proud to be associated with the industry’s most innovative dealerships. Here is what some of them have to say about us: Dear Troy, just wanted to drop you a note and tell you how please I am with the new SQL version of Compass Opportunity Manager. I was skeptical of our abilities to move the 75 users from the local version to the SQL version. With the help of your support team the transition was flawless. It has been two months since the move and I have had so little contact with them I’m afraid they will forget who I am. I think one of the big benefits of the SQL version has been moving the users to the terminal server. We are no longer dealing with issues created by sales reps personal laptops. With the addition of the SSL firewall they can access Compass from home just as they could with the local copy. For security purposes we prohibit them accessing their local drives and printing to their local printers. Everything runs through our servers where we can keep an eye on it. Thanks again to your team to make the conversion so easy. Randy Sides Director of Information Technology Charlotte Copy Data
Key, Greer, Frawley, Key, and Harris is a current customer of ours that allowed us to do an initial assessment on their 13 HP laserjet printers and 2 HP deskjet printers. On the date of the initial assessment, we set up the date of the second assessment. Their office administrator agreed to determine their actual monthly costs. The assessment process determined that this firm produces an average of 21,000 prints per month, mostly on very old and slow HP printers. (One 4ppm printer was producing over 3,000 pages per month.) After reviewing the numbers with the firm administrator, it was determined that it would be best to increase productivity and lower their costs at the same time, so we chose a CPC agreement on 19 new FS-3900DN printers with extra paper drawers, as well as one KM-1820 with extra drawer and fax option. This allowed them to have all new machines, save $200.00 a month and increase their productivity. We were able to pick up all their prints and while saving them money, still make a profit ourselves. We could not have done this without Compass’s TCO and Executive Summary Tools. We were able to print off reports showing the customer where their monthly costs were going and how we could help lower them. Compass makes the sales process so easy. Brian Kittrell Dir of Network Solutions Nohab Business Products
John R. White Company, a distributor of spices in Birmingham, is an existing customer of ours. We did an initial assessment on their 8 black & white laser jet HP printers and one color laser jet. At the time of the initial assessment, we set a date for the second assessment and agreed that their office manager would collect toner and service bills for us to review at the end of the month. The assessment showed that they are producing an average of 13,000 pages per month. Their copier contracts cover 3,000 copies per month with no overage in the past year. Based on the savings I could show this company (going from an average of $0.029 per page to $0.0135 per page) they were interested in our agreement if we could also include their two copiers. Using Compass we came up with 18,000 images with an overall savings of over $300.00 a month to the firm. This MPS agreement was signed by the customer on October 24, 2007. Brian Kittrell Dir of Network Solutions Nohab Business Products
Dear Troy:
Edwards and Virginia Business Systems have utilized Compass since February 2008 as a Contact Relationship Manager (CRM) designed specifically for our industry. Compass gives our Document Management Consultants the ability to maintain account profiles and prepare professional proposals efficiently. As Managed Print Services becomes more a part of our business, the Compass components become even more valuable. Our Sales Managers are able to easily track their team’s activities, monitor their pipeline, assist with proposals and demonstrate additional ways to increase profit with the help of the TCO and Proposal Generation pieces. The cost analysis utilizing our numerous pricing programs saves our team valuable time and produces documents for our clients that are relevant and straightforward.
James F. Dotter President Virginia Business Systems
Dear George/Troy, I just wanted to drop you both a note to say how satisfied we were with the training you gave us here at our dealership. Our sales representatives not only know so much more about using Compass but also how to do a true assessment for a customer. The training we received was great!! We really now know what a true “fleet management program” is. We are really excited about this and my only regret is that we did not do the training earlier. Again thanks for coming and I hope you can come back when we have growing pains from our new “fleet management program”. Chap Breard Owner/CEO Monroe Office Equipment
In today’s business world we all want to work with people who are pleasant, do what they say they will do, and show they are dedicated to their customers. That is very hard to find. The Compass team, from the top down to the bottom, exhibits these qualities. The entire support team is remarkable to work with. They follow through with their customers providing excellent service after the sale. Because of the hard work of the Compass support team the transition to Compass was seamless. The Compass software itself has been such a tremendous benefit to our entire team. We are able to streamline our sales order process with Compass. We love Compass and don’t want to do any of our daily tasks without it. Scott Woolfolk VP/GM of Sales & Marketing Documation
Our onsite training was wonderful. Scott was very patient with the reps and answered all their questions. I think he only got stumped 1 time, but knew the answer before he left! J He is very good at reading people too and being able to joke with them during the training. Makes it much easier to take the all day training! We already have reps using it daily and putting proposals through it. Thanks so much for the training. It’s great to work with a company that has such knowledgeable staff. Angela Gangstad Sales Administrator Copy Link
Our sales force had been eagerly anticipating the Compass implementation for several weeks and they were not disappointed. We can all see how it will help us be more focused on quality activity. Although the system is easy to use, the Compass training conducted by Troy Casper helped all of our reps, who have vastly different levels of software experience, quickly become comfortable. Compass has become a vital part to managing our day.
Steve Balasko District Sales Manager Zeno Office Solutions
Virginia Business Systems
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