Compass Sign-Up Newsletter
 

Online Billing Frequently Asked Questions


Our online billing system is easy to use, will provide added security, save time and money and give our customer’s direct access to their account information at the click of a button.

How do I enroll and what information do I need?
To enroll, please visit https://ww2.e-billexpress.com/ebpp/Compass/   and click on the “Enroll” button. This will take you to the Enrollment page, where you will be asked to provide basic contact information, choose your security settings, and enter the basic financial information that you will use to pay your bill.  You will need a valid email address and a copy of a recent billing statement which provides your account number.

How much does it cost to enroll?
Nothing. It is completely free to enroll in the service.

What methods of payments can I use to pay my bill?
You can pay your bill using a credit or debit card, or you can have funds drawn directly from your checking or savings account.

Will I have access to my past bills?
From date of enrollment, you will have access to 6-12 months of billing history on our website.

Can I save my bills to my computer?
Yes.  When viewing your bill online, you will have the option to download a copy of the bill and save it to your computer. You will also have the ability to print a copy of your bill if you want to save a hard copy for your records.

Will I get a reminder when my bill is due?
Yes.  You will receive an email when your bill is available for viewing and ready for payment.

Will I get confirmation when my payment is received?
Yes.  You will receive an email when your payment has been received.

Do I need any special hardware or software to sign up?
No. You will only need web access and your browser.

Who can I contact with questions regarding my account or payments?
You can reach a customer service representative at 1-800-295-0411 or email us at accounting@compasscontact.net

Is this service secure?
Yes. The service is designed to maintain the privacy and security of your financial information. E-bill uses industry recognized security safeguards including SSL encryption, firewall technology and intrusion detection systems.

Will my information be shared with anyone?
No. All information is stored in a secured environment to prevent unauthorized access to your personal and financial data. We will not distribute your personal information for marketing and solicitation purposes.

 

 

Sign up today! It’s free, easy, & secure.

View current and past bills:

Access past bills and payments online, with the option to print or save to your computer.

Never miss a payment:

Receive an email as soon as your bill is available to view online. Don’t worry about not having a bill arrive in the mail to remind you to pay.

Avoid late fees:

Set up a recurring payment and automatically deduct the payment from your bank account on the same day of every month.

user guide:

Click here for User - Guide link PDF.